Terms of Use

About Vellaviana

Vellaviana is a home décor brand specializing in decorative wall clocks and timepieces.

Vellaviana is operated by AA ECOM.

Throughout these Terms, "we," "us," and "our" refer to AA ECOM, the operator of the Vellaviana brand and website. "You" and "customer" refer to any person accessing our website or purchasing our products.

Products and Product Information

We make reasonable efforts to display product names, photographs, colors, dimensions, materials, prices, and other product information as accurately as possible.

Please review the individual product page carefully before purchasing.

Colors and appearance may vary slightly depending on your device or screen settings.

Minor variations may occur between individual products due to manufacturing processes, materials, finishes, or product specifications.

Customers are responsible for reviewing product dimensions and specifications before placing an order.

Products should be used and installed according to any instructions supplied with the product. Customers are responsible for using appropriate installation methods and hardware for their particular wall or installation surface.

Shipping and Delivery

AA ECOM, operating Vellaviana, works with fulfillment and shipping partners to deliver orders.

Processing and delivery estimates are described in our Shipping Policy.

Delivery estimates may vary based on destination, product availability, carrier conditions, customs processing, weather, and other circumstances outside our reasonable control.

Intellectual Property

The Vellaviana brand name, logos, website content, product descriptions, photographs, graphics, and other materials on this website are owned by or licensed to AA ECOM or used with appropriate authorization.

You may not reproduce, modify, distribute, or commercially use website content without appropriate permission.

Contact Information

Vellaviana
Operated by AA ECOM

262 Chapman Rd, Suite 240
Newark, DE 19702
United States

Email: contact@vellaviana.com
Phone: +1 209-680-4207

Monday – Friday
9:00 AM – 5:00 PM ET

We aim to respond to inquiries within 2 business days.